Privacy Policy

Privacy Policy for FNJ Collections

At FNJ Collections, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website, make a purchase, or interact with our services. By using our services, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of personal information:

  • Personal Identification Information: Name, email address, phone number, billing and shipping addresses.

  • Payment Information: Credit/debit card details or other payment details required to process your transactions. (Note: Payment information is processed securely and not stored on our servers.)

  • Order Details: Products purchased, order history, and preferences.

  • Technical Information: IP address, browser type, device information, and browsing behavior through cookies and similar technologies.

  • Communication Records: Any correspondence via email, phone, or chat for customer service purposes.

2. How We Use Your Information

We use the information collected for the following purposes:

  • To process and fulfill your orders, including shipping and handling.

  • To manage your account and provide customer support.

  • To communicate with you about your orders, offers, and updates.

  • To improve our website, products, and services.

  • To comply with legal obligations and protect against fraudulent activity.

3. Sharing of Information

FNJ Collections does not sell or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: Shipping companies, payment processors, and IT support providers essential for order fulfillment and service delivery.

  • Legal Authorities: When required to comply with applicable laws, regulations, or court orders.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. After this period, your data is securely deleted or anonymized.

5. Cookies and Tracking Technologies

FNJ Collections uses cookies and similar technologies to enhance your browsing experience, analyze website performance, and deliver personalized content. You can manage or disable cookies through your browser settings. Please note that disabling cookies may impact the functionality of our website.

6. Security Measures

We implement robust security measures to protect your personal information, including encryption, firewalls, and secure payment gateways. While we strive to safeguard your data, no system can be 100% secure, and we encourage you to take precautions when sharing sensitive information online.

7. Your Rights

You have the right to:

  • Access and review the personal information we hold about you.

  • Request corrections to inaccurate or incomplete information.

  • Request the deletion of your personal data, subject to legal obligations.

  • Opt-out of marketing communications at any time.

To exercise these rights, please contact us at support@fnjcollections.com.

8. Changes to This Privacy Policy

FNJ Collections reserves the right to update this Privacy Policy as needed. Changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically to stay informed.

9. Contact Us

For questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Email: support@fnjcollections.com